:root{--support:#087665;--support-dark:#055c50;--support-soft:#e8f7f3;--coral:#e85a4f;--radius:14px;--focus:0 0 0 4px rgba(8,118,101,.16)}
.skip-link{position:fixed;z-index:100;top:8px;left:8px;transform:translateY(-150%);border-radius:8px;background:#fff;padding:12px 16px;color:#10213b;font-weight:800}.skip-link:focus{transform:none}
.support-sidebar{background:linear-gradient(180deg,#10262d,#091a20)}.support-brand__mark{background:linear-gradient(145deg,#10a68e,var(--support));box-shadow:0 8px 22px rgba(8,118,101,.34)}
.support-sidebar .nav-link.is-active{background:linear-gradient(90deg,rgba(16,166,142,.3),rgba(16,166,142,.08));box-shadow:inset 3px 0 #27c3a8}
.support-main{background:radial-gradient(circle at 90% 0,rgba(16,166,142,.08),transparent 32rem),#f4f7f6}.support-topbar{border-bottom:1px solid #dce6e3;margin-bottom:26px}
.support-main :is(input,select,textarea){width:100%;min-height:46px;border:1px solid #cbd9d6;border-radius:10px;background:#fff;padding:11px 12px;color:#17212b;font:inherit;outline:none}.support-main textarea{resize:vertical;line-height:1.5}.support-main :is(input,select,textarea):focus{border-color:var(--support);box-shadow:var(--focus)}
.support-main :is(a,button,input,select,textarea,summary):focus-visible{outline:3px solid #12a58e;outline-offset:3px}.support-main .button--primary{background:linear-gradient(135deg,#0b8f7a,var(--support-dark));box-shadow:0 8px 20px rgba(5,92,80,.22)}
.notice--success{border-color:#b8e1d4;background:#e9f8f2;color:#176c54}.support-welcome{display:flex;align-items:center;justify-content:space-between;gap:32px;margin-bottom:22px;border:1px solid #d8e7e3;border-radius:18px;background:linear-gradient(135deg,#fff,#f2fbf8);padding:30px;box-shadow:0 16px 42px rgba(20,65,56,.07)}.support-welcome h2,.section-heading h2,.request-detail-heading h2{margin:5px 0 8px;font-size:clamp(25px,3vw,36px);letter-spacing:-.035em}.support-welcome p,.section-heading p,.request-detail-heading p{margin:0;max-width:700px;color:#65748a;line-height:1.6}.support-quick-actions{display:flex;gap:10px;flex:0 0 auto}.support-summary .summary-card--total{background:linear-gradient(135deg,#0d302c,#075f53);border-color:#075f53}
.request-list{display:grid}.request-row{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:17px 22px;border-bottom:1px solid #e8eeec;text-decoration:none;transition:.18s}.request-row:last-child{border-bottom:0}.request-row:hover{background:#f3faf8}.request-row>span:first-child{display:grid;gap:5px}.request-row strong{color:#17212b;font-size:13px}.request-row small{color:#74818a;font-size:11px}.request-row__state{display:flex;align-items:center;justify-content:flex-end;gap:10px}.request-status,.priority{display:inline-flex;align-items:center;border-radius:999px;padding:6px 10px;font-size:10px;font-weight:850;white-space:nowrap}.request-status{background:#edf1f3;color:#52616b}.request-status--new{background:#e8f1ff;color:#1769b0}.request-status--triage,.request-status--investigating,.request-status--in_progress{background:#e8f7f3;color:#087665}.request-status--awaiting_partner,.request-status--awaiting_confirmation{background:#fff3d7;color:#945a0b}.request-status--confirmed,.request-status--resolved{background:#e5f7ef;color:#08724e}.request-status--closed{background:#edf1f6;color:#69778b}.priority--urgent{background:#ffe8ec;color:#b62d3f}.priority--high{background:#fff3d7;color:#945a0b}.priority--normal{background:#edf4ff;color:#2464ad}
.support-safety{margin:18px 0;border:1px solid #bedfd7;border-left:4px solid var(--support);border-radius:12px;background:#f2fbf8;padding:18px 20px}.support-safety strong{font-size:13px}.support-safety p{margin:7px 0 0;color:#52646b;font-size:12px;line-height:1.65}.support-safety code{border-radius:5px;background:#d9f2eb;padding:2px 6px;color:#055c50;font-weight:900}.support-safety details{margin-top:12px}.support-safety summary{cursor:pointer;font-size:12px;font-weight:800}
.section-heading{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:20px}.support-form{display:grid;gap:18px;max-width:1180px;margin:0 auto}.provision-intro{border:1px solid #d8e7e3;border-radius:14px;background:#f2fbf8;padding:18px 20px}.provision-intro p{margin:5px 0 0;color:#607278;font-size:12px}.form-section{border:1px solid #dce6e3;border-radius:16px;background:#fff;padding:24px;box-shadow:0 10px 30px rgba(17,50,43,.045)}.form-section__heading{display:flex;align-items:flex-start;gap:13px;margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid #e8eeec}.form-section__heading>span{width:30px;height:30px;display:grid;place-items:center;flex:0 0 auto;border-radius:9px;background:var(--support);color:#fff;font-size:12px;font-weight:900}.form-section__heading h2{margin:0;font-size:17px}.form-section__heading p{margin:5px 0 0;color:#718087;font-size:11px}.support-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:14px}.support-field{display:grid;gap:7px;margin-bottom:14px;color:#43545c;font-size:11px;font-weight:800}.support-field small{color:#819097;font-weight:500;line-height:1.45}.support-field input[type=file]{padding:9px}.hours-grid{display:grid;gap:9px}.hours-row{display:grid;grid-template-columns:130px repeat(2,minmax(140px,1fr)) 100px;gap:12px;align-items:end;border:1px solid #e3ebe9;border-radius:11px;background:#fafcfb;padding:11px 13px}.hours-row>strong{align-self:center;font-size:12px}.hours-row label{display:grid;gap:5px;color:#708087;font-size:10px;font-weight:750}.hours-row input{min-height:42px}.check{display:flex!important;align-items:center;gap:8px;min-height:44px;color:#42555c;font-size:12px;font-weight:750}.check input,.confirmation-check input{width:18px!important;min-height:18px!important;accent-color:var(--support)}.choice-panel{display:flex;flex-wrap:wrap;gap:15px;margin-bottom:16px}.choice-panel fieldset,.choice-panel>label{min-width:240px;flex:1;border:1px solid #dce6e3;border-radius:12px;background:#f9fbfa;padding:12px 15px}.choice-panel legend{padding:0 5px;color:#30444c;font-size:11px;font-weight:850}.confirmation-check{display:flex;align-items:flex-start;gap:11px;border:1px solid #bfe0d7;border-radius:12px;background:#f2fbf8;padding:14px 16px}.confirmation-check span{display:grid;gap:3px}.confirmation-check strong{font-size:12px}.confirmation-check small{color:#677b7d;font-size:10px;line-height:1.45}.form-submit{position:sticky;z-index:5;bottom:12px;display:flex;align-items:center;justify-content:space-between;gap:18px;border:1px solid #cbdcd8;border-radius:15px;background:rgba(255,255,255,.94);padding:15px 18px;box-shadow:0 16px 42px rgba(16,47,41,.14);backdrop-filter:blur(16px)}.form-submit p{margin:0;color:#6c7d83;font-size:11px}.form-submit .button{min-height:48px;flex:0 0 auto}
.request-detail-heading{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:20px}.request-detail-heading>div:last-child{display:flex;align-items:center;gap:8px}.support-detail-grid{grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr)}.request-description{padding:0 22px 22px}.request-description h3{font-size:13px}.request-description p{color:#52646d;font-size:12px;line-height:1.7}.attachment-list{display:grid}.attachment-list a{display:flex;justify-content:space-between;align-items:center;gap:14px;border-bottom:1px solid #e8eeec;padding:14px 18px;text-decoration:none;font-size:11px}.attachment-list a:last-child{border-bottom:0}.attachment-list a>span:first-child{display:grid;gap:3px;min-width:0}.attachment-list strong{overflow-wrap:anywhere;color:#263a42}.attachment-list small{color:#839096}.support-timeline{padding:8px 22px 18px}.support-timeline article{display:grid;grid-template-columns:12px 1fr;gap:12px;padding:11px 0}.support-timeline article>span{width:9px;height:9px;margin-top:4px;border-radius:50%;background:var(--support);box-shadow:0 0 0 4px var(--support-soft)}.support-timeline strong{font-size:12px}.support-timeline p{margin:4px 0;color:#52646d;font-size:12px;line-height:1.55}.support-timeline small{color:#849198;font-size:10px}.status-form{display:grid;grid-template-columns:220px 1fr auto;gap:14px;align-items:end;padding:18px 22px}.status-form label{display:grid;gap:6px;color:#52646d;font-size:11px;font-weight:800}
@media(max-width:1000px){.support-shell{display:block}.support-sidebar{position:relative;height:auto;padding:14px 18px;display:grid;grid-template-columns:1fr auto;align-items:center}.support-sidebar .brand{padding:0}.support-sidebar nav{grid-column:1/-1;display:flex;overflow:auto;padding-top:12px}.support-sidebar .nav-link{white-space:nowrap}.support-sidebar .sidebar__footer{position:absolute;right:18px;top:15px;margin:0;padding:0;border:0}.support-main{padding:0 20px 100px}.support-topbar{min-height:96px}.support-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.support-sidebar .sidebar__footer{display:none}.support-main{padding-inline:10px}.support-topbar{min-height:auto;padding:20px 2px}.support-topbar .live-pill{display:none}.support-topbar h1{font-size:24px}.support-welcome,.section-heading,.request-detail-heading,.form-submit{align-items:stretch;flex-direction:column}.support-quick-actions{display:grid}.support-summary{gap:10px}.support-summary .summary-card{padding:16px}.support-summary .summary-card strong{font-size:26px}.request-row{align-items:flex-start;flex-direction:column;padding:15px}.request-row__state{justify-content:flex-start}.support-form-grid{grid-template-columns:1fr}.form-section{padding:17px 14px}.hours-row{grid-template-columns:1fr 1fr}.hours-row>strong,.hours-row>.check{grid-column:1/-1}.form-submit{position:static}.form-submit .button{width:100%}.support-detail-grid{grid-template-columns:1fr}.status-form{grid-template-columns:1fr}.request-detail-heading>div:last-child{justify-content:flex-start}.choice-panel{display:grid}.support-main :is(a.button,button,.nav-link,summary){min-height:44px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}
@media(forced-colors:active){.panel,.form-section,.support-welcome,.support-safety,.request-status,.priority{border:1px solid CanvasText}}